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BodyTree

FAQ

GENERAL

1. What is Natural Skin Care and why is it better?

Natural Skin Care regimen uses ingredients that are derived from the leaves, roots, seeds and flowers of plants and trees. It does not use harsh chemicals such as parabens, phosphates, phthalates that are known endocrine disruptors and carcinogens. Thus Natural Skin Care works in two ways: Eliminates your chances of exposure to harsh chemicals and provides your skin with the healing and nourishing touch of natural ingredients. Body Tree skin care range is responsibly-made with natural ingredients. Everything is made by hand in small batches, with some of the ingredients used in the products being sourced and grown locally. We strive to deliver the goodness of mother earth without contaminating it with chemicals.

2. Do you test your products on animals?

We are against animal testing and our products are not tested on animals.

3. Tell me more about the shelf life of the product?

The shelf life of Body Tree products is short when compared to standard skin care products available in the market. Standard skin care products are filled with preservatives to ensure a shelf life of 2- 3 years. Our products have a shelf life ranging from 6 months to 1 year. We at Body Tree do not use harmful chemical preservatives in the products to increase its shelf life. In short, we are proud of the shorter shelf life of our products. However preservatives-free products demand care from your side. Please ensure not to get water inside the container. The products must be stored in a relatively dry and non-humid area to minimize spoilage.

4. Are these products hypoallergenic?

Natural skin care products are usually hypoallergenic. The healing natural ingredients in them work against rashes, redness and breakouts. However we recommend doing a patch test whenever you try a new product if you are prone to allergies and hives.

5. How do I do a patch test?

It is very simple. Take a small amount of the product and apply it on your wrists, elbows or behind the ears. Wait for 10 minutes and rinse off. If redness or rashes appear immediately or within 24 hours please discontinue usage of the specific product. If not you may go on to use the product.

6. Why are your products packed in heavy glass or steel bottles?

Skin care industry uses plastic packaging material as it makes handling products convenient and products can be displayed attractively on store shelves. Though they may look attractive they are made of cheap plastic resulting in leaching of chemicals into the products. Also these plastic packaging materials are discarded after single usage, thus polluting the soil and water bodies. As a socially responsible and environmentally committed company we strive towards green packaging. It is a conscious decision on our part to use glass and steel bottles as there will be no leaching and these bottles can be reused in your home environment.

SOAPS

1.Why should I switch from my store-bought soap?

The soaps which you buy from stores are a concoction of harsh chemicals and detergents. They contain artificial lather boosters, phosphates, phthalates, synthetic colours and synthetic fragrances. Glycerine is one of the natural by-products of soap making and this moisturizing agent is removed from store-bought soaps. The resulting soap strips the natural oils from the skin, leaving it dull and dry and exposes your skin to a host of unwanted chemicals with each shower. These soaps are not only detrimental to your health but they also contaminate water bodies in the long run. If you care for your health and the sustainability of the environment switch to Body Tree Soaps.

2. How is Body Tree Soaps different from store-bought soaps?

Body Tree Soaps are made with pure vegetable oils, healing essential oils and nourishing herbs. These rich natural soaps are made in small batches using the cold process method to retain the healing properties of the oils and herbs.They are air-dried and aged for a minimum of four weeks to produce a mild, gentle and long lasting bar that is high in glycerine content. They contain natural colouring agents and exfoliants such as leaves and roots of herbs and plants.The luxurious lather of Body Tree Soaps exfoliates gently and cleanses deeply. Body Tree Soaps are handcrafted with care to leave your skin soft, smooth and glowing. The water resulting from the bath can be used directly to water your household plants.

3. What is cold process method and why is it preferred over melt and pour?

Body Tree Soaps are artisan soaps made using the cold process method. In cold process soap-making the soap is made from scratch using vegetable oils, sodium hydroxide and essential oils. The ingredients are never heated. Cold process soap-making retains the healing and nourishing qualities of the natural ingredients. Melt and pour soap-making uses mass produced bases which are melted to add colour and fragrance. Melt and pour soaps are easy to make but the maker has no control over the base ingredients.

4. What is Sodium Hydroxide and why is it used in a natural soap?

Soap cannot be made without sodium hydroxide. It is a strong alkali. During saponification (the process of soap-making) the alkali reacts with the acids in the vegetable oil creating soap. The soap resulting from saponification does not have alkaline or acidic properties. That means the final product you use does not have any sodium hydroxide in it.

5. How long will my soap last?

We assure 30-40 washes if you do not soak it in a soap tray every time. Place the soap in a dry and raised soap tray with adequate drainage after each use. There is no other magic trick to save the soap.

6. Who can use Body Tree Soap?

Body Tree Soap is ideal for all age groups including babies, kids, teenagers, women, and men. They work equally well on both mature and tender skin.

MOISTURIZERS

1. Do they work on all skin types?

Body Tree Butters and Balms work in multiple ways and on multiple skin types. This means you do not have to spend a fortune on sorting out the correct product for your skin type. You only have to adjust the amount you are applying. Oily skin will only need a small quantity of the butter. Dry skin will need more butter. Yes, it is that simple!

2. What should I do if the butter melts in transit?

Since Body Tree Butters and Balms do not use any fixatives they might melt at high temperatures. Just refrigerate them for an hour before opening. With melting only the consistency of the product changes not the efficacy.

3. What is the shelf life of the butters and balms?

It varies from 6 months to 1 year. Please check the bottles for exact information on shelf life and manufacturing date.

4. Can the body butter be used as a leave-in-conditioner?

Yes. You can use the body butter on hair and scalp before or after shower. They provide intense moisturizing. And they could also be used as styling gels.

5. Can I leave the butter on overnight?

These butters give best results when they are applied overnight. They work throughout the night leaving your skin hydrated.

6. Can I use the body butter on the face?

Yes. They can be used on the face. Remember a little goes a long way.

EXFOLIATORS

1.How long will they last?

They can be used for up to 6-8 washes. A little goes a long way.

2. Should I use soap after using the body scrub?

The Body Tree Sugar Scrubs are totally soap-free and they do not lather. If you rinse them off with water alone you will find that your skin is a bit sticky and oily to the touch. Wait for an hour; all the stickiness will be absorbed by your skin leaving it super soft and smooth. But if you think it is too oily for your taste just rinse it off with any soap from the Body Tree handmade range.

3. Can I use the Body Scrub on my face?

Yes. You can use them on the face. But you should be careful not to scratch your face with rough movements as the granule size of the scrub is designed for body scrubbing.

4. How often can I use it?

Once or twice a week is sufficient for exfoliation. But there is no harm in using them more often.

Choco Honey Lip Scrub

5. How long will it last?
One bottle will last for roughly 15 usages. However one should not scoop the product out with wet fingers. Always use a dry spatula for scooping.

6. How often should I use the lip scrub?

Once a week is sufficient for lip exfoliation. However there is no harm in using the lip scrub more than once in a week.

7. Should I use lip balm after using the lip scrub?

Yes. For better results it is recommended that you use the lip balm after using the lip scrub.

8. Who can use the lip scrub?

Kids, teenagers, women and men. Not recommended for babies.

HAIR CARE

Hair Care

1. How is Body Tree Hair Care Different?
These products are formulated carefully to keep your scalp healthy and roots stronger. They are Ph Balanced. They are free from harmful sulphates, parabens, silicates and lead.
2. Why there is so much fuzz about Ph balancing?
The Ph of our skin and scalp is 6.5. They are slightly acidic . The acidic mantle helps us to keep infections at bay. Cleansing products can upset the acidic mantle. Skin bounces back quickly to the acidic state whereas scalp is unable to do so that easily. So constant exposure to Ph upsetting products leave your scalp itchy and dry. A Ph balanced product helps you not to upset the acidic mantle.
3. What are the products involved in Body Tree Hair Care?
We offer thorough hair care regime with several options to nourish, cleanse and feed your hair and scalp for strong roots and shining locks. A herbal hair oil, a protein rich hair pack protects hair from split ends and becoming frizzy. The aloe vera gel nourishes scalp and can keep dandruff at bay. The Aloe Vera Hydrating Shampoo is meant for regular cleansing where you can remove dust, dirt and other atmospheric pollutants in a gentle way.

Hair Oil

1. How should I apply hair oil?
Take 5-6 drops and spread it on palm. Gently massage scalp with the hand. Repeat this twice or thrice to cover the entire scalp. Now take some more drops on left hand and dip right hand fingers in the oil and make circular movements in the scalp. This finger massage is really important. Apply generous amount of oil in the split ends. Leave the oil on scalp and hair for at least an hour and wash off with gentle sulfate free shampoo. Keep oil overnight on head for better results.
2. What is the benefit of Bhringaraj, Amla and Hibiscus the key ingredients in the product?
Bhringaraj, Amla and Hibiscus are known for their rejuvenating properties.
3. What is the fragrance of the oil?
It’s a calming soothing herbal smell. On the top note you could feel camphor.
4. How much it will last?
It mainly depends up on the length of the hair and frequency of application. If you have shoulder length hair and you apply it thrice a week this bottle would last for three months.
5. Is it good for all hair types?
Yes. Curly, wavy or straight. Body Tree Hair Oil is good for all skin types. If you have dry scalp and frizzy hair take some extra drops. That is all what is required.

Hair Mask

1. How is it different from Hair oil?
Hair oil infuses herbs in a single oil whereas mask is combination of many nourishing butters and oils. It is designed to provide intense hydration and protection of protein.
2. How much quantity is required for a single use?
The butters and waxes used in the mask are really thick and a little goes a long way. If applied more than required quantity it could leave hair greasy. If you have shoulder length hair and a not so dry scalp, 4-5 pumping will be enough for single time usage.
3. How should I apply hair mask?
Pump the product on to your palm and rub it evenly. Once spread, it will take the consistency of a thick oil. Gently massage scalp with the hand. Repeat this twice or thrice to cover the entire scalp. Now take some more mask on left hand and dip right hand fingers in the oil and make circular movements in the scalp. This finger massage is really important. Apply generous amount of the mask on the split ends. Leave the oil on scalp and hair for at least an hour and wash off with gentle sulfate free shampoo. Keep the mask overnight on head for better results.
4. Is it good for all hair types?
Yes. Curly, wavy or straight. Body Tree Hair Oil is good for all skin types. If you have dry scalp and frizzy hair take some extra drops. That is all what is required.
5. How much it would last?
It mainly depends upon the length of the hair and frequency of application. If you have shoulder length hair and you apply mask once a week this bottle would last for three-four months.

Aloe Vera Hydrating Shampoo

1. Is it good for all hair types?
Yes. Curly, wavy or straight. Body Tree Hair Oil is good for all skin types. It is formulated to be gentle on dry scalp and frizzy hair without reducing the lather . So it works well on all hair types.
2. How much it would last?
It mainly depends up on the length of the hair and frequency of application. If you have shoulder length hair and you shampoo only twice a week this bottle would last for three months.
3. Is it good for dandruff?
Yes. Most of the time dandruff starts when you upset the Ph of the scalp repeatedly. Body Tree shampoo is Ph Balanced and it will unsettle the scalp. So in that sense it reduces the possibility of dandruff. The aloe vera gel also fights with dandruff.
4. What is the fragrance of the shampoo?
The shampoo has a pleasant fragrance with lavender on the base note and sweet orange as the top note. Its fruity and floral and more. It carries the fragrance blend of lavender, cedarwood and sweet orange essential oils.

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